THANK YOU FOR SUBSCRIBING
× 
Education Technology Insights Weekly Brief
Be first to read the latest tech news, Industry Leader's Insights, and CIO interviews of medium and large enterprises exclusively from Education Technology Insights
Here Are The Changes That AI Tools Bring To Campus Business Processes
Many institutions have started experimenting with AI to form boilerplate emails to respond to common questions in core comprising deferring a semester, changing campuses or reenrolling.
FREMONT, CA: Educational institutes comprise of many manual actions ranging from assisting students with course selection to handling the request to change majors. To address the issue, many administrators have made Artificial Intelligence (AI) as the part of the solution.
Many organizations are employing AI to see how technology supports them in increasing their enrollments and provide better service to learners on an individual, timely, and quality basis. From most outcomes, it is noticed that AI sped up the response time. Now, advisors spend less time crafting emails and looking up data in files and have more time to meet with students individually.
Stay ahead of the industry with exclusive feature stories on the top companies, expert insights and the latest news delivered straight to your inbox. Subscribe today.
The market for AI in higher education will be augmenting to almost 48 percent before 2022, according to a 2018 report. Teaching and learning with AI-powered software have attracted the attention of more senior education administrators. At present, they are also investing significant resources in machine learning, chatbots, and biometrics to enhance efficiencies in their business processes.
Following are three rules to facilitate AI make a difference in business operations.
Highlight Efficiencies
Many institutions have started experimenting with AI to form boilerplate emails to respond to common questions in core comprising deferring a semester, changing campuses or re-enrolling. The quick responses assist in streamlining operations, plummeting the administrative time spent answering frequent inquiries.
The process of providing students with accurate information takes several clicks on different screens to gather the data. With the AI trained to retrieve the data from the database, examine it, and provide a summary on the user interface, the processing time is decreased from 15 minutes to just a few seconds. In the meantime, to ensure that AI responses are accurate and efficient, academic advisors need to make sure that quality assurance reviews are in check.
With chatbots, the staff can now avoid navigating through multiple screens on their current administration system to access a pay stub. To check available vacation time or to perform other human resources functions, they can instead command the chatbot to show them their pay stub.
Prioritize Privacy
Allowing a chatbot or other AI tool to collect and analyze mass quantities of data, particularly sensitive information like student and staff records raises privacy concerns. So, many organizations believe that AI can reduce their personal privacy.
Additionally, a data protection officer can be appointed to collaborate with the chief information security officer on employing the privacy standards and mapping the location of the data in the systems.
Potential Outlook
Information security is a big concern for organizations and CIOs, so one needs to explore new ways to use AI to make business processes more protected. Institutions can integrate cloud-based wireless AI solution, which monitors all computers on the network for abnormalities, as well as malware that might put information at risk. If the problems are identified, then the tool fixes them as AI can respond a million times faster than a person. It solves the problems before even one notices them and makes the network much more dependable.
The technology also has the potential to improve information security. Administrators can talk to providers if the tools can monitor standard computer operations and flag irregularities. For example, if an admissions executive regularly uses a desktop to access test scores and enter information into student files, schedule tours, and book travel attempts to log in to a safe server containing financial information. Then a behavior-based AI tool can send a notification to a predetermined campus contact or shut down the computer.
Department staffers can monitor key performance indicators to determine if their current AI tool is successful. Additionally, one can hope for added tools that can be deployed to take over more business functions. If an organization gains confidence in the device, wherein it provides accurate information and saves time for academic advisors freeing up time. The advisors can work more closely with every individual, which alternatively determines the success of the system.
What to do Before Investing in AI
Assess Options: AI has the potential to address several business issues, so it is essential for institution to establish specific goals. Many administrators believe that lacking a clear vision can make it harder to see the value of AI. So, automating the key areas and process mapping helps institutions in providing more positive pupil interactions.
Ask Questions: Technology providers may not have experience working with higher education institutions. Also, the organizational team may lack sufficient expertise in AI to cope with the institutional needs and available technology options. Therefore, to overcome the issue, organizations can look for alternatives and employ the technology as per the requirements and ask questions to the providers on its use and other features.
Understand Cultural Issues: Rolling out AI tools for business processes can be challenging as staff and faculty may not be as comfortable with the devices as students. Thus, incorporating systems that are simple, safe, and have a lower risk profile to enhance what the overworked faculty is already doing is crucial for organizations.
AI has the potential to automate business processes giving insight into the requirements and behaviors of pupils, enhancing recruiting, streamlining back-office operations, and retention of faculty, students, and staff. For administrators to adopt the technology and realize its value, it is necessary to scale AI-powered applications across the organization. The development in the field of AI helps to simplify the process throughout the student life cycle and to administer better the overall business of running a university, including its workforce, finances, and program offerings.
More in News
The IoT is transforming various sectors, particularly education, by enabling distance and remote learning environments that offer more interactive, efficient, and personalized learning experiences. This transformation is particularly significant as the global shift toward digital education accelerates in response to recent events. IoT facilitates the development of smart classrooms, where interconnected devices enhance both teaching and learning. Tools such as sensors and smartboards enable real-time engagement between students and instructors. Smart whiteboards, for instance, can display lessons live, allowing remote learners to participate actively and feel more connected to the classroom experience.
IoT-enabled cameras and microphones ensure that students can see and hear the teacher clearly, regardless of location. IoT devices can collect data on students’ learning habits and preferences, enabling the development of personalized learning plans. The data can be used to adjust learning schedules and methods to suit individual needs better, enhancing the learning experience. IoT can significantly boost student engagement by making learning more interactive and immersive. VR and AR are prime examples of IoT applications that can bring subjects to life. The hands-on approach makes learning more enjoyable and helps them retain information better.
Smart devices can monitor students’ progress and provide instant feedback on assignments and tests. Smart pens and notebooks can digitize handwritten notes and sync them with cloud-based platforms, allowing teachers to review and provide feedback promptly. The immediate response helps students understand their mistakes and improve continuously. Tools offered by R elatrix Corporation support structured data capture and stakeholder communication that further enhance institution-wide operational insights. IoT can help educational institutions manage resources more efficiently. Smart sensors can monitor the usage of facilities like libraries, labs, and classrooms, optimizing their utilization. For example, IoT-enabled lighting and HVAC systems can adjust based on occupancy, reducing energy consumption and costs.
Innovative inventory systems can track educational materials, ensuring resources are available when needed. The safety and security of students and staff are paramount in academic settings. Innovative security systems, including cameras and access control devices, can monitor school premises in real-time. Wearable devices can track students' locations, ensuring their safety during school hours. In emergencies, IoT-enabled communication systems can alert students and staff immediately. IoT facilitates seamless communication and collaboration among students, teachers, and parents.
The Linsly School is a private independent day and boarding school emphasizing personalized learning, character development, and college preparedness.
Smart devices connect students with teachers and peers, enabling collaborative learning even remotely. IoT-enabled collaborative platforms allow students to work on group projects in real time, share resources, and receive teacher guidance. Educational institutions can analyze this data to gain insights into various aspects of learning and administration. Analyzing student performance data can help identify trends and areas for improvement, allowing educators to adjust curricula and teaching methods accordingly. Data on resource usage can inform decisions on infrastructure investments and maintenance.
Integrating IoT in distance and remote learning offers numerous benefits, from enhancing student engagement to improving resource management. The potential applications of IoT in education will expand, making learning more accessible, efficient, and personalized. Embracing these advancements will be crucial for educational institutions aiming to provide high-quality education in a rapidly changing world. ...Read more
FREMONT CA: In today’s educational landscape, virtual field trips have become a valuable tool for both classroom management and enhanced learning. These immersive experiences offer fresh and engaging perspectives that enrich the learning process. By incorporating virtual field trips into the curriculum, educators can effectively address key classroom challenges, boosting student engagement, encouraging collaboration, and promoting inclusivity.
Enhanced Learning Experiences : Offering immersive, real-world contexts, virtual field trips deepen students' understanding of various topics. Students gain practical insights that make abstract concepts more concrete by exploring different environments virtually. This interactive approach through virtual field trips allows students to experience the subject matter more meaningfully, enhancing their retention and application of knowledge. These digital excursions' visual engagement helps create memorable learning experiences, making the content more relatable and accessible. This deeper engagement often leads to improved academic performance and comprehension.
Reduced Disruptions: Virtual field trips can help reduce off-task behavior, diminish disruptions and increase student focus. Students are less likely to be disruptive when eagerly anticipating an engaging activity. Virtual field trips' novelty and interactive nature can redirect student energy towards productive engagement, creating a more orderly and conducive learning environment. This reduction in disruptions helps maintain a more controlled and focused classroom atmosphere.
Fostering Collaboration : Many virtual field trips incorporate collaborative elements that encourage students to work together on tasks or projects. This teamwork supports positive interactions and communication among students, strengthening the overall classroom experience. Voyager Sopris Learning supports learning experiences through teacher-guided instruction and technology-supported targeted practice. Collaborative activities during virtual excursions can require students to share ideas, solve problems collectively and support one another, fostering community and mutual respect while creating a more cohesive classroom environment.
Inclusivity : Offering equitable learning opportunities for all students, virtual field trips ensure that those with physical or financial constraints can participate. By providing equal access to engaging experiences, these digital excursions ensure that every student benefits from educational opportunities regardless of their circumstances. This inclusivity creates a supportive learning environment where all students feel valued and included. It also allows students to explore and learn from diverse experiences, contributing to a more equitable and inclusive classroom setting.
Faith Lutheran School strengthens the classroom experience through individualized instruction that supports varied academic needs within close-knit learning environments.
Flexibility and Accessibility : Highly adaptable, virtual field trips can be integrated into various subjects and curricula, allowing teachers to schedule lesson plans tailored to educational needs. This adaptability enables teachers to manage classroom time and resources effectively. Additionally, virtual field trips can be accessed from various devices, making them readily available to students regardless of location. This flexibility enhances the educational experience while accommodating diverse learning environments.
Behavioral Incentives : The anticipation of an upcoming virtual field trip is a motivational tool for students. An engaging and interactive experience encourages students to adhere to classroom rules and participate actively in their lessons. The prospect of a virtual excursion creates excitement and anticipation, boosting student motivation and focus. This behavioral incentive fosters a positive learning environment where students are more inclined to stay engaged and exhibit constructive behavior. The promise of an enjoyable activity can effectively promote discipline and active participation.
By offering immersive experiences that capture students' attention, these digital excursions enhance engagement, reduce disruptions, and foster collaboration, promoting a positive and disciplined learning environment. As educational tools, virtual field trips offer an active and inclusive way to enhance both teaching and learning for a more engaging and practical educational experience. ...Read more
The rapid growth of EdTech has transformed how individuals learn, making education more accessible and engaging. However, this technological advancement also brings new challenges, particularly in cybersecurity. As more student data is stored and processed digitally, the need for robust security measures becomes paramount.
Why Cybersecurity Matters in EdTech
The rise of EdTech has transformed the learning experience, offering innovative tools and platforms that cater to diverse educational needs. However, this digital evolution also introduces significant cybersecurity risks. EdTech platforms store and process vast amounts of sensitive data, including personal information, academic records, and even health-related details. Data breaches could have severe consequences, such as identity theft, financial fraud, and reputational damage. Safeguarding this data is not just a technical necessity but fundamental to maintaining trust within the educational community. Parents and students entrust their personal information to EdTech providers, and a breach of this trust can erode confidence across the entire industry. Moreover, adherence to stringent data protection regulations, such as the General Data Protection Regulation (GDPR) in the EU and the California Consumer Privacy Act (CCPA), is critical. Non-compliance with these laws can lead to hefty fines and legal repercussions, underscoring the importance of robust cybersecurity measures.
Key Cybersecurity Measures for EdTech Providers
To address these challenges, EdTech providers must adopt a comprehensive approach to cybersecurity. Strong data encryption ensures that sensitive information remains unreadable even if accessed by unauthorized parties. Implement robust access controls with multi-factor authentication and role-based access, complemented by regular security audits to safeguard critical systems and data.
Employee training is another essential component, ensuring staff can identify phishing attempts and follow secure coding protocols. Organizations such as Civitas Learning implement comprehensive training and security strategies to protect sensitive educational data. It was recognized by Education Technology Insights with the EdTech Security Leadership award for best practices in safeguarding student information. Coupled with robust incident response plans, data minimization, secure transfer protocols, and third-party risk management, these measures collectively strengthen cybersecurity across the EdTech ecosystem.
The Role of Parents and Students
While EdTech providers bear the primary responsibility for cybersecurity, parents and students also have a vital role to play. Selecting reputable platforms with a strong track record in cybersecurity is the first step in ensuring data safety. Encouraging students to create robust, unique passwords for their accounts adds a layer of protection. Parents and students should remain vigilant against phishing attempts, avoiding interactions with suspicious emails or links that could compromise personal information. Staying informed about the latest cybersecurity threats and best practices empowers users to contribute actively to a secure digital environment.
Cybersecurity is an ongoing challenge for the EdTech industry. By implementing robust security measures, EdTech providers can protect student data, maintain trust, and ensure a safe and secure learning environment. Parents and students must stay informed and vigilant to safeguard the future of education in the digital age collaboratively. ...Read more
Evolving academic expectations are driving institutions to rethink how student preparedness is measured, with diagnostic assessments gaining prominence under the category of Diagnostic College Readiness Assessment Platform. These tools are enabling more precise identification of learning gaps, allowing educators to tailor instruction and provide targeted academic support from the outset. By offering real-time insights and adaptive evaluation models, institutions are improving student outcomes while reducing the risk of long-term academic setbacks. The shift toward digital-first platforms is also streamlining assessment processes, making them more efficient, scalable, and easier to integrate into broader learning systems.
Concurrently, the expansion of diagnostic assessments brings challenges around data management, equity in access, and environmental impact linked to digital infrastructure. Institutions are responding by adopting secure data frameworks, ensuring fair access across diverse student groups, and investing in energy-efficient technologies to reduce their digital footprint. Continued innovation is expected to refine assessment accuracy while minimizing resource consumption, supporting more sustainable practices. As these platforms evolve, diagnostic assessments are set to play a crucial role in shaping responsive and inclusive education systems that align with modern academic demands.
How Do Diagnostic Assessments Improve Learning Outcomes?
Diagnostic assessments are improving learning outcomes by supporting a more structured and data-informed approach to academic planning. Educators can develop lesson strategies that align more closely with individual student capabilities, helping ensure that foundational concepts are well understood before students progress to more advanced topics. Dendritic Health AI , through its use of artificial intelligence and analytics-driven assessment capabilities, reflects the growing emphasis on learning outcomes and academic planning within modern educational environments. This level of precision helps reduce learning gaps over time, supports more consistent progression across subjects, and enables students to build confidence through measurable academic improvement.
Another key impact lies in the ability to support continuous monitoring and timely intervention. Instead of relying on periodic evaluations, institutions can track academic performance at regular intervals, allowing for quicker adjustments in teaching methods and support systems. This ongoing visibility helps prevent minor challenges from escalating, while also encouraging a more proactive learning environment where progress is guided rather than reactive.
In addition, diagnostic assessments contribute to a more balanced academic experience by aligning expectations with actual performance levels. Students benefit from clearer academic direction, while educators gain insights that support fair and objective evaluation practices. This alignment not only improves overall academic outcomes but also fosters a more focused and motivated learning environment, where progress is both achievable and sustainable over time.
What Are the Latest Trends in Diagnostic Assessments?
Recent developments in diagnostic assessments are reflecting a clear shift toward more intelligent and responsive evaluation systems. Advanced analytics and predictive modeling are being increasingly embedded into assessment platforms, enabling institutions to anticipate academic challenges before they fully emerge. There is also a growing emphasis on skill-based evaluation, where assessments move beyond traditional subject boundaries to measure critical thinking, problem-solving, and applied knowledge. This transition is encouraging a more comprehensive understanding of student capabilities, aligning assessments more closely with evolving academic and professional expectations.
Hunter Business School provides career-focused education programs that support academic planning, learning outcomes, and student advancement.
Another developing trend is the integration of immersive and interactive formats in assessments to make them more interesting and context-driven. Scenario-based testing and simulation-led evaluations are gaining traction, allowing students to demonstrate understanding in practical settings rather than relying solely on conventional formats. Simultaneously, institutions are prioritizing seamless integration with broader academic ecosystems, ensuring that assessment insights contribute directly to curriculum planning and long-term academic strategies. These trends collectively indicate a move toward more dynamic, insightful, and forward-looking diagnostic assessments that continue to reshape how learning progress is understood and supported. ...Read more
